Privacy Policy

What we collect

When you place an order or contact us, we collect the details needed to serve you: your name, email address, shipping address, order details and, when you check out, payment information handled by our payment processor (we never see or store your full card number).

How we use it

We use your information to process orders, answer questions, prevent fraud and — only if you ask us to — send you holiday news and new-arrival notes. You can unsubscribe at any time.

Sharing

We share information only with the service providers that help us run the store (for example, payment processing and shipping carriers), and only as much as each job requires. We do not sell your personal information.

Cookies

We use essential cookies to keep your bag and session working, and simple analytics to understand how the store is used so we can improve it.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or ask us not to use it for marketing, by emailing hello@noirnutcracker.com.

Children

The store is not directed at children under 13, and we do not knowingly collect their information.